SOMEONE NEEDS TO DO SOMETHING ABOUT THIS IMMEDIATELY! *TR I READ NUMEROUS REVIEWS ON HERE AND I DO THINK I MAY BE HAVING THE SAME ISSUE OF MANY REGARDING THE TRANSMISSION, HESITATION, AND SEEMS TO BE TRYING TO SHUT DOWN ON ME IN THE MOST UNLIKELY PLACES, LIGHT COMING ON AND SYSTEM SHUTTING DOWN AND TRYING TO STALL. I ALSO DON'T GO ANYWHERE VERY OFTEN AND DON'T KNOW WHERE TO TAKE MY VEHICLE BECAUSE OF THE MONEY HUNGRY MECHANICS THAT ARE KIND OF SHADY OUT THERE, AND I DON'T KNOW WHAT TO DO ABOUT THIS. I AM OLD AND NEED MY VEHICLE TO COMPLETE EVERY DAY TASKS. I AM VERY DISAPPOINTED THAT THIS IS GOING ON. I NEVER HAVE RECEIVED NOTICE OF ANY RECALLS BUT I AM ABOUT TO TAKE IT TO THE DODGE DEALER AND FIND OUT WHAT IS GOING ON. HOWEVER THE ISSUES THAT HAVE BEEN GOING ON WITH THE SPUTTERING STARTED ABOUT JAN. ALSO IT ISN'T EVEN PAID FOR YET! IT WAS A "PROGRAM" VEHICLE BEFORE I BOUGHT IT. BEFORE I GO PUTTING FUEL INJECTOR CLEANER IN IT OR, TRY DOING ANYTHING ON MY OWN, I NEED SOME ANSWERS. IT ACTS LIKE IT IS EITHER A PROBLEM WITH THE TRANSMISSION OR THAT THE ELECTRICAL SYSTEM IS TRYING TO SHUT IT DOWN. I DON'T KNOW WHAT I WOULD HAVE DONE IF I HAD TO WALK.
ALTHOUGH I HAVE OWNED THIS VEHICLE FOR A LITTLE OVER 3 YEARS, THE MILEAGE IS ONLY 53,000 MILES. SOMETIMES IT HESITATES TO START AND I HAVE NOTICED THAT INTERMITTENTLY IT HAS SORT OF JERKED, BUT TODAY, IT JUST SPUTTERED AND TRIED TO SHUT DOWN IN THE MIDDLE OF AN INTERSECTION AS I WAS TURNING INTO ONCOMING TRAFFIC. I INDICATED SEVERAL PROBLEMS BECAUSE I JUST DON'T KNOW WHAT THE PROBLEM IS. MY 2010 DODGE CALIBER HAS STARTED THIS SPUTTERING THING. THAT'S A BIG DISCREPANCY!!! I DO NOT WANT ANYONE TO BECOME A STATISTIC!!! *TR WHEN I TOOK IT TO THE DEALERSHIP THEY HADN'T SEEN ANY THAT WENT INTO LIMP MODE, BUT AFTER THEY DID THEIR DIAGNOSTIC THEY SAID THEY HAD SEEN 100'S. I HAVE GOTTEN DIFFERENT STORIES FROM BOTH CHRYSLER CUSTOMER CARE CASE MANAGEMENT AND THE DEALERSHIP AS TO JUST HOW MANY OF THE 2010 DODGE CALIBERS HAVE THIS TRANSMISSION PROBLEM. CHRYSLER INITIATED THE CALL BACK AFTER THEY KNEW I HAD MADE AN APPOINTMENT TO GET THE CAR LOOKED AT. WHEREAS THIS IS A DEFECTIVE TRANSMISSION THERE SHOULD BE A RECALL. I DO KNOW THAT YOUR LIFE SHOULD NOT BE IN JEOPARDY IF IT IS A SERVICE ISSUE. WHEN YOU TALK TO CHRYSLER CUSTOMER CARE CASE MANAGEMENT OR THE DEALERSHIP YOU GET THE RUN AROUND AS TO WHAT THE PROBLEM IS OR WHAT MILEAGE THE ACTUAL TRANSMISSION SERVICE SHOULD BE DONE. IT IS A DEFECTIVE TRANSMISSION AND THERE NEEDS TO BE A RECALL BEFORE THERE IS A FATALITY. I TOOK IT INTO THE DEALERSHIP TO BE LOOKED AT AND THEY SAID IT WAS A SERVICE PROBLEM. THE CAR IS NOT SAFE TO DRIVE LONG DISTANCE. THIS HAS HAPPENED 10 DIFFERENT OCCASIONS ON THE INTERSTATE. CALLED DODGE 3-4 TIMES AND THEY ONLY HAD RECORD OF 2. WE PULLED OFF TO THE SIDE, THE CAR IS IN LIMP MODE. THERE IS NO WARNING AND THE CAR STARTS TO LOSE POWER. WE IMMEDIATELY HAD TO GET OFF THE INTERSTATE. THE COOLANT LIGHT CAME ON AND A HIGH PITCH, WHINING SOUND CAME FROM THE ENGINE. WHILE DRIVING OUR 2010 DODGE CALIBER ON THE INTERSTATE FOR APPROXIMATELY 1 HOUR IN HEAVY TRAFFIC AT 75MPH THE CAR SUDDENLY STARTS TO LOSE SPEED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. AGAIN I WOULD LIKE TO BE REIMBURSED MY $340.16 FOR A FAULTY AIRBAG RECALL THAT I HAD TO FIX MYSELF.
THEY NEED TO BE HELD ACCOUNTABLE TO INSTALLING A FAULTY AIRBAG AND NOT TAKING RESPONSIBILITY FOR FIXING IT FOR FREE. AGAIN THIS WAS A FAULTY AIRBAG THAT CARBONE IN YORKVILLE, NY.
I WOULD LIKE TO BE REIMBURSED BY CARBONE THE TOTAL OF $232.50 TO FIX THE REPAIR AT MY MECHANICS AND THE DIAGNOSIS FEE AT CARBONE'S WHICH BRINGS IT TO THE TOTAL OF $340.16. PARTS WERE $150.00 AND LABOR WAS $82.50 WHICH IS A TOTAL OF $232.50. I THEN HAD TO TAKE MY CAR TO MAUGERI'S IN UTICA, NY FOR THEM TO FIX THIS FAULTY AIRBAG. HOW IS THIS MY PROBLEM WHEN IT WAS AN AIRBAG THEY FIXED AND NOW MY AIRBAG LIGHT IS ON DUE TO A FAULTY AIRBAG THEY REPAIRED THAT I HAD NO PREVIOUS PROBLEMS WITH BEFORE THE RECALL. THEY CHARGED ME $107.66 TO DIAGNOSE THE ISSUE AND WERE GOING TO CHARGE ME AN ADDITIONAL $438.50 FOR A FAULTY AIRBAG THAT THEY INSTALLED, STATING THIS WAS MY PROBLEM NOT THERE PROBLEM. THEN I HAD TO RETURN TO CARBONE IN YORKVILLE, NY ON DECEMBER 30, 2019 BECAUSE MY AIRBAG LIGHT WAS ON. ON DECEMBER 28 ,2018 I WENT INTO THE YORKVILLE, NY LOCATION TO HAVE AN AIRBAG RECALL TAKEN CARE OF.
THIS IS MY SECOND COMPLAINT TO YOU IN REGARDS TO A FAULTY AIRBAG THAT WAS INSTALLED AT YOUR YORKVILLE, NY CARBONE LOCATION.
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